Quality Policy

 

SUNVIAUTO is governed by a set of values that reflect the mission and vision of the company in the market where it is positioned, as well as the quality management principles, which are the basis of its Quality policy.

 

The quality policy is supported by the implementation of a management model with a process approach and is consistent with the established organizational and strategic objectives, as well as the expectations and needs of Customers, the Market and all interested parties. 

 

The commitment of SUNVIAUTO, through its policies, is to make available the necessary resources and expertise, promoting the participation of the entire organization through involvement and accountability, in order to provide better products and services as well as comply with the environmental and social responsibilities to ensure a sustainable global development.

 

The Direction, with executive responsibility, sets the Quality Policy of Sunviauto.

The quality policy is implemented, maintained and disseminated to all employees through the existing channels of communication for this purpose.

 

MISSION

We are an industrial company with product and process development, supplier of seats and metal components mainly for the transport sector, including auto industry, railway industry and bus industry.

We want to contribute with efficient and innovative solutions to strengthen the strategy of our customers and promote the sustained and profitable growth of the company, and the well-being of all involved in this collective project.

 

VISION

We aspire to be recognized as a reference in the sector:

•   As a prime strategic contributor to our clients;

•   For the superior quality of our products;

•   As a professional and social reference; and

•   By a commitment to our values.

 

VALUES

•     Customer orientation

Ø Recognize and understand the needs and expectations of each client – meet their requirements as well as the legal and statutory requirements applicable, and exceed their expectations

Ø Act in a preventive manner, with an approach based on risk analysis, avoiding failures and identifying opportunities

Ø Demonstrate a commitment to quality, seeking to continuously improve customer satisfaction through innovative and flexible solutions
 

•     Results orientation

Ø Establish indicators and targets to measure the effectiveness and efficiency of the processes

Ø Make decisions based on facts, evidence and data analysis to improve our performance

Ø Contribute individually to the result, acting with a view to achieving the overall goal of the group.

 

•    Involvement of people

 

Ø Provide a good working environment, promoting respect, dialogue and accuracy

Ø Upgrade the level of knowledge and competence of the employees through training, to develop their skills and their autonomy

Ø Promote teamwork, sharing knowledge and experiences, being available to collaborate, working with versatility and assuming the group's decision

 

•    Mutual trust 

Ø To inform and communicate transparently and in a timely manner, using hard data

Ø Act with respect and education, practicing the SUNVIAUTO guidelines

Ø Build strong and lasting relationships with all stakeholders, based on mutual trust and benefit

 

•    Continuous improvement

Ø Look for constantly improving products and processes, accepting the changes as opportunities.

Ø Promote the initiative of all employees to contribute with suggestions to improve products and processes

Ø Boost change and support the changes initiated by others

 

•    Environment, Health and Safety

Ø Improve the environmental performance in order to prevent pollution
Ø Provide the necessary resources to the prevention of occupational risk
Ø Strengthen the awareness of environmental measures, safety and health at work
 
    Corporate Responsability
 
Ø Sustainable development of the Organization in order to ensure the financial, social and environmental balance
Ø Commitment to quality, the environment, and social responsibility
Ø Interaction with the community in which it operates and the impulse towards improvement and progress for all involved

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